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TIME OF THE WARRENTY
The term of the warrenty of the brand Cerámica Italia S.A in floor and walls coverings will be 10 years for top quality products, counting from the date of issue of the respective exchangeable invoice of sale.
Recommendatio of the installation
• Make sure the purchased boxes are marked with the same batch number, product name and quality condition.
• Keep in mind that the traffic of the purchased product is suitable for the area where you want to install it.
• Claims will not be accepted after full installation of the product
• In products with differentiated faces all parts are different in tone and product.
• Use plastic crossovers to ensure adequate dilation of 1% of the tile size on its longer side.
• After the product is installed, allow at least 24 hours before Emboquillar.
• Check all installation recommendations on the packaging.
Conditions for making the warranty effective:
In order to give validity to your warranty we ask you to take into account the following:
Keep your invoice, and the packaging label specifying the name, lot, size, and quality to make any changes or returns.
How to make the warranty effective:
•Contact the line 01-8000-111568 during the office hours arranged for this purpose.
Monday to Friday: 8:00 am - 12:00 m / 2:00 pm - 6:00 pm
• Go to www. Ceramicaitalia.com click on "Contact Us" located at the top of the website.